SALON & SPA POLICIES
Our Goal is To Make Everyone's Visit To Maria Francesco Salon & Spa A Pleasurable One.
Reservations & Pre-Bookings
Appointments may be schedules at the salon spa or by phone at 978.531.2700. We recommend reservations for multiple services be scheduled at least 1-2 weeks in advance. A credit card will be required to reserve your appointment for a spa package or any service 60 minutes or longer.
Appointment cancellations or rescheduling must be received 24 hours prior to your appointment time. For spa packages or multiple services must be received 48 hours in advance. In the event of a no show or no call, 100% of the value of the services scheduled will be charged.
Check-In & Late Arrivals
Please arrive 15 minutes prior to your schedule appointments. Please remember each appointment is precisely timed to late arrivals may require your service to be shortened or rescheduled. Our staff will try to be as accommodating as possible, however we cannot guarantee your full service.
At Maria Francesco Salon & Spa we do our best to make your visit relaxing and enjoyable. We ask for your assistance by turning off your cell phone. Not only will you enjoy an uninterrupted visit to our salon, we in turn will be able to provide the undivided attention we pride ourselves on, to you and our other clients.
We accept Visa and Master card as well as personal checks. Please be aware that there is a $25.00 charge on all returned checks. Services and prices are subject to change.
Gratuities are not included in the price of services or packages. Gratuities are accepted by Salon & Spa personnel. Gratuity envelopes are available at the reception desk when you check out. The industry average is 20% of the service fee. Gratuities may not be added to credit cards or gift cards.